Terms and Conditions
Privacy Statement
What information do we collect?
If you are a user from the general public and with anonymous access, the Fresh Start Wales website does not capture or store personal information about you but simply logs your IP address, which is automatically recognised by our web server. This is known as a ‘log file’ and it is used to compile site usage statistics.
The site does not use cookies to collect information on specific users.
We collect two kinds of information from visitors to this website: feedback and email subscription details.
Information we collect
Cookies are small files of information which save and retrieve information about your visit to our site – for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a number. (If you are uncomfortable regarding cookies use, please keep in mind you can disable cookies on your computer by changing the settings in preferences or options menu in your browser.)
When visiting pages that display a Facebook Like button, information relating to the date and time of your visit , the web page you are on ( commonly known as the URL) and other technical information about the IP address , browser and operating system you use will be collected by Facebook. If you are logged into Facebook, your user ID will also be associated with the information mentioned above. Foe more information, read the Facebook privacy policy.
We may give access to your information
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate.
You can do this by contacting:
Sharon Williams
Email:
Feedback
We welcome your feedback! If you contact us asking for information, we may need to contact other government departments to find it. If your question is technical, we may need to pass it to our technology suppliers.
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.
Resources by post
Some areas of this website offer to send you resources by post. You will need to fill in an online form with your postal address and email address. The details provided will be treated in accordance with the Data Protection Act 2003 and will be held in confidence. This means that the information will only be used for the purposes of despatching your Fresh Start pack.
The Data Protection Act
Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any third party or other government department from accessing it.
The details provided will be treated in accordance with the Data Protection Act 2003 and will be held in confidence. This means that the information will only be used for the purpose of despatching your Fresh Start Pack and will not be disclosed to any other party.
Access to your information and contacting us
If you wish to see our records of any correspondence you have sent to us, or if you have a query or complaint about this privacy policy or about the site, you can contact .
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Terms and Conditions
Freshstartwales.co.uk is a public health campaign website managed by the Welsh Government, henceforth referred to as ‘We’. In entering our site you the user (‘You’) are accepting our Terms and Conditions.
By using the Fresh Start Wales website you signify that you accept the terms and conditions of the website.
Intellectual Property
The names, images and logos identifying Fresh Start Wales are proprietary marks of the Welsh Government. Copying or use of the logo and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner of Fresh Start Wales.
Requests for permission to use our logo should be should be directed to the Welsh Government Corporate Communications Branding Team:
Email:
Tel:
Fax:
Crown Copyright
The material featured on this site is subject to Crown copyright protection unless otherwise indicated. The Crown copyright protected material (other than the Royal Arms and departmental or agency logos) may be reproduced free of charge in any format or medium provided it is reproduced accurately and not used in a misleading context. Where any of the Crown copyright items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged. The permission to reproduce Crown protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.
The Welsh Government encourages users to establish hypertext links to this site. For further information on Crown copyright policy and licensing arrangements, see the guidance featured on the Office of Public Sector Information website – www.opsi.gov.uk
Hyperlinking
To us at freshstartwales.co.uk : You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly to the information that is hosted on our site. However, we would prefer it if our pages were not to be loaded into frames on your site. Fresh Start Wales web pages should load into the user’s entire window. We do not permit our pages to be loaded into frames on your site.
Portal owners: If you wish to include Fresh Start Wales web pages within a portal site then please contact the . Please include your contact details name, address, telephone number, fax number and e-mail and a description of your portal site
From this website
We are not responsible for the content or reliability of the linked websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.
Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from Welsh Government websites.
Disclaimer
The Welsh Government website, information, products and services (or third party information, products and services), are provided ‘as is’ without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use or loss of use of, data, or profits, arising out of or in connection with the use of Welsh Government websites.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
